F A Q
Identification and Payment: Valid photo ID is required upon check-in, and guests must settle bills via cash, M-pesa or credit card.
- Prohibited Items: Smoking, illegal substances, weapons, hazardous materials, and pets are banned from rooms and common areas.
- Liability and Damage: Guests are financially responsible for damage to hotel property, lost key cards, and unreported stains on linens; hotels are generally not liable for lost valuables unless deposited at reception.
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- No unauthorized parties or events
- Check-in: 3:00 PM - 9:00 PM
- Checkout: 11:00 AM
- No smoking
FREEQUENTLY ASKED QESTIONS
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Smoking
Smoking is only permisible in designated areas, all common public areas should remain smoke free.
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Safety & Security
Our establishment adheres to all occupational safety standards for the well being of our clients and employees, Our exits, entrances and grounds are manned by security personnel and the management reserves the right of admission.
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Swimming Pool
Parents should keep an eye on their children around the swimming pool, we have a 24 Hr Lifeguard who ensures proper steps are taken to avoid any incidents.
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Childrens
Children are under the supervision of their guardians while in our establishment, we have set structures to ensure the safety and security of our patrons within our grounds.
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Mobile Phone, Pictures & Filming
We allow media collection & broadcasting only for events, functions and events with prior notice to the management, We also do photo sessions and videos for marketing and do not feature anyone without prior consultation and consent, please respect everyone's privacy while taking personal videos and pictures.